Shipping policy

Effective Date: 17/06/2026

Thank you for shopping with Al Noor Showroom. We aim to provide a smooth, reliable, and convenient delivery experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of high order volume, processing may take additional time.

2. Shipping Locations

We aim to deliver orders across India, subject to courier service availability for the customer's PIN code.

Certain remote or restricted locations may have limited or unavailable delivery services.

3. Estimated Delivery Time

After dispatch, orders are generally delivered within approximately 3–7 business days.

Delivery timelines are estimates and may vary depending on:

Delivery location
Courier availability
Weather conditions
Public holidays
Operational delays
Remote locations
Circumstances beyond our reasonable control

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is confirmed.

Shipping charges may vary depending on the destination, order value, product, or promotional offers.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details submitted during checkout.

Where tracking is available, customers can use the provided tracking information to check the status of their shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Full name
House or building number
Street or locality
City
State
PIN code
Valid contact information

Al Noor Showroom is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

7. Delivery Attempts

Our logistics partners may make multiple delivery attempts according to their applicable procedures.

If the customer is unavailable or refuses to accept the shipment, the courier may return the package to us.

Any applicable re-delivery or shipping charges may be communicated to the customer where appropriate.

8. Delayed Shipments

Although we work with logistics partners to facilitate timely delivery, delays may occur because of weather, transportation issues, holidays, operational disruptions, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact us through the support options available on our website.

9. Damaged Packages

Customers are advised to inspect the package at the time of delivery.

If the package or product appears damaged, please contact Al Noor Showroom as soon as possible.

We may request photographs or videos of the package and product to assess the issue.

10. Incorrect or Missing Products

If you receive an incorrect product or an item is missing from your order, please contact us promptly with your order details.

We may request photographs, videos, or other information to verify the issue and determine the appropriate resolution.

11. Shipping Restrictions

Certain products or destinations may have shipping restrictions due to courier policies, serviceability limitations, or applicable requirements.

If an order cannot be delivered to the provided address, we may contact the customer regarding available options.

12. Changes to This Shipping Policy

Al Noor Showroom may update this Shipping Policy from time to time to reflect changes in our delivery services, logistics partners, business practices, or applicable legal requirements.

The latest version published on this page will apply to orders placed after the updated policy becomes effective.

13. Contact Information

For questions regarding shipping, delivery, tracking, or your order, please use the customer-support/contact options available on the Al Noor Showroom website.

Business Name: Al Noor Showroom
Legal Name: SOHIL
Business Type: Proprietorship
GSTIN: 32TZXPS5003Q1Z3

Registered Address:
Floor No. 6, Building No. 5
Name of Premises/Building: SOHIL
Kannur Fort Road
Kannur, Kerala – 670001
India