Terms of service

Effective Date: 17/06/2026

Welcome to Al Noor Showroom. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read and agreed to these terms.

1. Business Information

Business Name: Al Noor Showroom
Legal Name: SOHIL
Business Type: Proprietorship
GSTIN: 32TZXPS5003Q1Z3

Registered Business Address:

Floor No. 6
Building No. 5
Name of Premises/Building: SOHIL
Kannur Fort Road
Kannur, Kerala – 670001
India

2. Acceptance of Terms

By using our website, browsing our products, creating an account, or placing an order, you agree to comply with these Terms of Service and our other applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please discontinue use of our website.

3. Use of the Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Provide false, inaccurate, or misleading information.
Attempt to gain unauthorized access to our website or systems.
Interfere with website security or functionality.
Introduce malicious software or harmful code.
Copy or commercially exploit website content without authorization.

4. Products and Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, specifications, prices, and availability displayed on our website are accurate.

However, minor differences may occur because of lighting, photography, screen settings, manufacturing variations, or packaging.

We reserve the right to correct errors or update product information and availability when necessary.

5. Pricing

Prices displayed on the website may change without prior notice.

Applicable taxes, shipping charges, discounts, or other charges, where applicable, will be displayed during the purchasing process.

If an obvious technical, pricing, or product-information error affects an order, we may contact the customer before processing the order.

6. Orders

Placing an order constitutes a request to purchase the selected products.

All orders are subject to product availability, payment confirmation, and successful processing.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:

Product unavailability
Incorrect pricing or product information
Payment issues
Incorrect customer information
Suspected fraudulent activity
Delivery restrictions

If an order is cancelled after payment has been received, any applicable refund will be handled according to our Return & Refund Policy.

7. Payments

Payments may be processed through authorized third-party payment providers.

Customers are responsible for providing accurate billing and payment information.

For your security, never share your OTP, UPI PIN, card PIN, CVV, password, or banking credentials with anyone claiming to represent Al Noor Showroom.

8. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on the delivery location, courier availability, weather, holidays, operational conditions, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

9. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

10. Intellectual Property

Unless otherwise stated, the website's content, including logos, text, photographs, graphics, product descriptions, designs, and website layout, is owned by or lawfully used by Al Noor Showroom.

Unauthorized reproduction, distribution, modification, or commercial use of such content is prohibited.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

12. Website Availability

We make reasonable efforts to keep our website available and functional. However, uninterrupted or error-free access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, security updates, network problems, or circumstances beyond our reasonable control.

13. Customer Responsibilities

Customers are responsible for:

Providing accurate personal and delivery information.
Reviewing product details before placing an order.
Keeping account information secure.
Following applicable return and refund procedures.
Using the website in accordance with applicable laws.

14. Limitation of Liability

To the extent permitted by applicable law, Al Noor Showroom shall not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, natural events, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded.

15. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any dispute relating to our website, products, orders, or services shall be handled in accordance with applicable Indian law and the jurisdiction rules applicable to the relevant matter.

16. Changes to These Terms

Al Noor Showroom may update these Terms of Service from time to time to reflect changes in our business, website, services, or applicable legal requirements.

The latest version published on this page will apply from its stated effective date.

17. Contact Information

For questions regarding these Terms of Service, orders, products, payments, shipping, returns, or other concerns, please use the customer-support/contact options available on the Al Noor Showroom website.

Business Name: Al Noor Showroom
Legal Name: SOHIL
Business Type: Proprietorship
GSTIN: 32TZXPS5003Q1Z3

Registered Address:
Floor No. 6, Building No. 5
Name of Premises/Building: SOHIL
Kannur Fort Road
Kannur, Kerala – 670001
India